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Service concept  

Dafeng has established a sound customer relationship management systems and after-sales service network system, the company has a professional, dedicated after-sales service engineers who can provide customers with a package of technical support and consulting services

During the warranty period stipulated in the contract, in accordance with the terms of warranty, Dafeng provide warranty, maintenance and operation of training, once the products within the scope of the warranty defect, the company will repair or replace for free of charge.

Dafeng assigned technical staff to provide professional guidance and technical services support for the proper operation of all products, escorting for
a smooth performance.

After the warranty period, Dafeng commit to provide the whole system of value-added services for life-long, such as technical advice, professional training, system optimization and upgrading, extensions, replacement or partial replacement and so on for the continuance of all projects.

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